What is Business Etiquette?

CLM Business Etiquette Consulting empowers its clients to confidently navigate the intricacies and protocol of doing business in a modern world. Whether it’s working the room during a networking event or enjoying a formal dinner with the board of directors, CLM Consulting helps clients feel comfortable in any professional setting.

CLM Consulting trainings are brimming with practical and actionable etiquette tips. Each course offers relevant how-tos and insights on everything from introductions and business entertaining to professional decorum and correspondence.

Hands-on, interactive instruction is customized to the individual client and their specific needs, but each workshop has the same goal: share the business communication, leadership and inclusion skills necessary to succeed in the modern workplace. Courses include:

  • Soft Skills in Sixty: A 60-minute intensive on business etiquette and communication essentials — handshakes, introductions, networking and follow-up — for leaving a lasting first impression.

  • The Etiquette Advantage: Modern etiquette skills proven to accentuate business expertise and professional image, based on the Protocol School of Washington’s Outclass the Competition® program.

  • Dining with Distinction: From informal coffees to seven-course meals, the soft skills needed to enjoy effortless, artful dining experiences.

  • Empower Hour: A one-hour course designed specifically to help women level the playing field and close the gender gap in professional settings.

  • MBA Essentials: A half-day training with how-tos and must-dos for MBA candidates poised to take their careers to the next level.

  • Greek Life: A seminar created to help sororities leverage a built-in network of sisters in the business world, without reinforcing negative stereotypes.

  • Locker Room to Boardroom: Three hours of hands-on etiquette instruction designed to help student-athletes transition smoothly from the locker room, to the dining room, to the boardroom.

  • The YP Advantage: Introductory etiquette essentials to help young professionals build their networks, polish their professional brands and move up the corporate ladder.

At the end of every session, participants leave armed with the knowledge and confidence necessary to build respectful relationships, communicate effectively and manage their professional image.