Courses
iEtiquette: Technology in the Business World
In the world of Blackberries, around-the-clock-e-mails, twittering and phones calls, more business is being conducted with less personal interaction. Unconstrained accessibility via electronic communication creates endless opportunities to offend clients, colleagues and bosses causing you to lose profits and even your job.
iEtiquette will teach you and your colleagues the appropriate way to:
- Speak with Clients and Potential Clients on the Telephone
- Use the Power of e-mails with Proper Grammar, Tone and Frequency
- Use your Blackberry
- Use Speaker Phone
- Social Network on-line
Don't let your staff lose clients and profit while prioritizing expediency over customer relations.
Why should you invest?
- Staying connected while maintaining a level of professionalism is essential in the modern world.
- Have you ever accidentally hit "reply-all"?
- Young employees may not recognize that texting, emailing, and social networking are not appropriate while meeting with clients or executives.
